CIO Philadelphia Summit | May 26, 2022 | Convene - Commerce Square 2001 Market - Philadelphia, PA, USA

agenda

Registration & Networking Breakfast

8:30 AM - 9:00 AM

Welcome Address

9:00 AM - 9:10 AM

Keynote Panel: Changes to the Workforce: The Pandemic Journey

9:10 AM - 9:40 AM
Join our panelists alongside J.D for an invigorating session on how the workforce has changed during and post pandemic.

Michael DaGrossa

CISO

Genesis

Tatum Farmer

Director, Core Infrastructure Services

Independence Blue Cross

Richard Hartwell

Chief Information Officer & AVP for Institutional Research & Planning

Neumann University

Mark Ruiz

Pfizer

Sponsor Keynote: IBM

9:45 AM - 10:15 AM

Addressing the Technology Skills Gap: Reskilling and Upskilling

In the digital age, technology teams are only as successful as their skills are relevant. Companies are under pressure to become more agile, protect against rising security threats, and continuously deliver innovations to the market. This begs the question - how do you keep up with the constant pace of change in technology? 

Join this session to hear how leaders must see technology skills as a strategic and essential part of successful digital transformation, as well as how they can gain the clarity they need to lead, and the skills they need to move faster.

Break

10:15 AM - 10:25 AM

CISO Think Tank

10:20 AM - 10:45 AM

CIO Think Tank: Digital Transformation to the Cloud

10:20 AM - 10:45 AM

Digital Transformation to the Cloud with Larry Bilker.

Larry Bilker

Executive Vice President & Chief Information Officer

Pyramid Healthcare Inc.

EBR: Future-Proof Your Customer Support IT Strategy

10:50 AM - 11:15 AM

The pandemic has led to a growing dependence on technology for customer support. Consumers are increasing their digital purchases by 160 percent and are expecting businesses to support them across their channels of choice like WhatsApp, Facebook Messenger, and more. 

 

To stay competitive, businesses have responded by rapidly purchasing new point solutions to support customers on their channels of choice. Now the pressure is on the IT teams to ensure these siloed solutions work together smoothly. They need to deliver consistent cross-channel experiences for their customers’ journeys, an easy to use tech stack for their employees, and a future-proof IT strategy for their business leaders. 

 

Join this session to learn: 

 

  • How to unify and simplify support experiences 
  • Why modern, consumer-grade experiences accelerate time to value
  • How to future-proof your support desk investment 
  • Art of the possible for customer support with AI and customer 360 view

Colin Crowley

CX Advisor

Freshworks

CISO: Analytics & ML/Current State, the future/threat intelligence

11:20 AM - 11:45 AM

CISO Think Tank Session on Analytics & ML/Current State, the future/threat intellgience.

Mark Ruiz

Pfizer

CIO Think Tank: Data Transformation/Digital Transformation in Ai Healthcare

11:20 AM - 11:45 AM
The COVID-19 pandemic accelerated the convergence of several trends in the healthcare industry, particularly how patients access and consume healthcare. Leading health systems view digital transformation as a way to become more consumer-friendly and improve patients’ access to care (e.g., tele medicine). The emergence of disruptive technologies, however, has also helped increase the accuracy and speed to diagnosis via making the diagnostic testing more widely accessible and affordable. For example, advancements in the genetic sequencing domain allow for a delivery of treatments in a more optimal, targeted, and effective way. Furthermore, wearables / smart connected devices allow to monitor patients’ health and vital signs and transmit information directly to their healthcare providers in real-time. Physicians can as a result adjust treatment recommendations based on the most current biometric data. Big data and advanced analytics have also become an important part of the digital transformation journey, and enabled new insights into the diseases’ onset and progression, as well as increased the understanding of patient journey through the healthcare system to enable optimization of the current patient care models. Machine learning and AI have also become an important tool in the diagnostic process, especially when applied for predicting disease onset and progression as well as identifying best suited therapies for improved health outcomes. For example, image analytics have become an integral part in the diagnostic process for many oncological diseases. With the wider application of disruptive technologies in the healthcare industry, however, there are also new concerns surfacing related to the standardization of the delivery processes and collected data, inequalities in healthcare access and delivery, as well as patient privacy and ethical aspects that might impact medical research in the future. As a result of the topic importance, the summit presentation will focus on the recent trends in digital transformation and its applications in the healthcare industry, as well as provide insights into the current and future challenges and opportunities in a variety of healthcare areas, such as patient access, diagnostics, treatment delivery, as well as resulting health outcomes.

Ewa Klecyzk, PhD

VP of Advanced & Custom Analytics

Symphony Health an ICON Company

CISO: Reimagining Security for a Cloud-based World

11:50 AM - 12:15 PM
Join Seth Shestack on a session about Reimagining Security for a Cloud-based World.

Seth Shestack

Executive Director, Information Security, and Privacy Acting CISO

Temple University

CIO Think Tank: Using our Assets to Build our Digital Future

11:50 AM - 12:15 PM

Traditional organizations continue to move towards digitization of their businesses.  There are a number of common practices we are using for this transformation but many companies lose their way and revert back to what is comfortable.  Audacy has made a conscious decision to leverage our assets and invest in our future.  The role of the Program Management Office (PMO) in this organization is to manage that portfolio of investment work, apply best practices for project management from agile to waterfall -- keeping in mind one size does not fit all.  We have encountered many challenges along the way and would like to share three significant learnings.

Diana Cano, PhD

SVP Enterprise Technology PMO

Audacy

CISO Think Tank

12:20 PM - 12:45 PM
CISO Think Tank

Merve Ozkus

VP of Infrastructure & Operations

BioReference Laboratories

CIO Think Tank: The Future of 3PL Driven by Technology & Innovation

12:20 PM - 12:45 PM
The future of 3PL would depend heavily on the labor capacity which will be severely impacted by several factors such as labor minimum wage, working conditions, illiteracy population, the generation gap, etc. Labor cost is the most expensive item on 3PL warehousing businesses' P&L statement. Companies like Amazon, and Wayfair are attracting blue-collar workers by offering better compensation packages and relatively better working environments. However, technology evolution can resolve this challenge to a larger degree. Robotic Process Automation, Complex Data-driven solutions, IoT, and Blockchain can streamline the majority of the processes and transform conventional 3PL businesses into semi/fully automated powerhouses.

Srini Gudipati

VP of Information Technology and Digital

United States Cold Storage

Networking Lunch

12:50 PM - 1:50 PM

CISO Fireside Chat: Cyber Insurance

1:55 PM - 2:20 PM

Join Michael DaGrossa and J.D. Miller for a fireside chat on Cyber Insurance.

Michael DaGrossa

CISO

Genesis

Fireside Chat: Organizational Infrastructures & Innovation in Diversity

2:25 PM - 2:50 PM

Join Tatum Farmer and J.D. Miller for a fireside chat on Organizational Infrastructures & Innovation in Diversity.

Tatum Farmer

Director, Core Infrastructure Services

Independence Blue Cross

Thought Leadership: Venafi

2:55 PM - 3:20 PM

Thought Leadership session with Venafi.

PM Break

3:20 PM - 3:30 PM

Think Tank: Building a Successful Security Culture

3:35 PM - 4:00 PM

Join Steven Bates for a think tank session on Building a Successful Security Culture.

Steven Bates

Director of Information Security/HIPAA Security Officer (CISO)

Upstream Rehab

Closing Panel: The CIO vs The CISO

4:05 PM - 4:40 PM
Join our panelists alongside J.D. for a panel discussion on the roles of the CIO vs. the CISO.

Larry Bilker

Executive Vice President & Chief Information Officer

Pyramid Healthcare Inc.

Tracey Brand-Sanders

Chief Information Security Officer

UGI Corporation

Richard Hartwell

Chief Information Officer & AVP for Institutional Research & Planning

Neumann University

Closing Remarks

4:40 PM - 4:50 PM

Summit Happy Hour

4:50 PM - 6:00 PM