CIO Philadelphia Summit | May 26, 2022 | Convene - Commerce Square 2001 Market - Philadelphia, PA, USA
Michael DaGrossa
CISO
Genesis
Tatum Farmer
Director, Core Infrastructure Services
Independence Blue Cross
Richard Hartwell
Chief Information Officer & AVP for Institutional Research & Planning
Neumann University
Mark Ruiz
Pfizer
Michael DaGrossa
CISO
Genesis
Tatum Farmer
Director, Core Infrastructure Services
Independence Blue Cross
Richard Hartwell
Chief Information Officer & AVP for Institutional Research & Planning
Neumann University
Mark Ruiz
Pfizer
Addressing the Technology Skills Gap: Reskilling and Upskilling
In the digital age, technology teams are only as successful as their skills are relevant. Companies are under pressure to become more agile, protect against rising security threats, and continuously deliver innovations to the market. This begs the question - how do you keep up with the constant pace of change in technology?
Join this session to hear how leaders must see technology skills as a strategic and essential part of successful digital transformation, as well as how they can gain the clarity they need to lead, and the skills they need to move faster.
Larry Bilker
Executive Vice President & Chief Information Officer
Pyramid Healthcare Inc.
Digital Transformation to the Cloud with Larry Bilker.
Larry Bilker
Executive Vice President & Chief Information Officer
Pyramid Healthcare Inc.
Colin Crowley
CX Advisor
Freshworks
Colin Crowley is CX Advisor at Freshworks and has spent over 12 years managing global customer experience organizations and promoting technological changemaking. He specializes in building customer service departments from the ground-up, with a focus on scalability, infrastructural agility, product innovation, and gold-standard quality and efficiency. Previously, he served as AVP of Consumer Transactions at the event ticket marketplace TicketNetwork, the inaugural VP of Customer Experience at the food tech company Freshly, and also SVP of Customer Experience at the fintech company Albert. Colin is also an award-winning playwright whose plays have been performed across fifteen states, as well as New York City and London.
The pandemic has led to a growing dependence on technology for customer support. Consumers are increasing their digital purchases by 160 percent and are expecting businesses to support them across their channels of choice like WhatsApp, Facebook Messenger, and more.
To stay competitive, businesses have responded by rapidly purchasing new point solutions to support customers on their channels of choice. Now the pressure is on the IT teams to ensure these siloed solutions work together smoothly. They need to deliver consistent cross-channel experiences for their customers’ journeys, an easy to use tech stack for their employees, and a future-proof IT strategy for their business leaders.
Join this session to learn:
Colin Crowley
CX Advisor
Freshworks
Mark Ruiz
Pfizer
CISO Think Tank Session on Analytics & ML/Current State, the future/threat intellgience.
Mark Ruiz
Pfizer
Ewa Klecyzk, PhD
VP of Advanced & Custom Analytics
Symphony Health an ICON Company
Ewa Klecyzk, PhD
VP of Advanced & Custom Analytics
Symphony Health an ICON Company
Seth Shestack
Executive Director, Information Security, and Privacy Acting CISO
Temple University
Seth Shestack
Executive Director, Information Security, and Privacy Acting CISO
Temple University
Diana Cano, PhD
SVP Enterprise Technology PMO
Audacy
Traditional organizations continue to move towards digitization of their businesses. There are a number of common practices we are using for this transformation but many companies lose their way and revert back to what is comfortable. Audacy has made a conscious decision to leverage our assets and invest in our future. The role of the Program Management Office (PMO) in this organization is to manage that portfolio of investment work, apply best practices for project management from agile to waterfall -- keeping in mind one size does not fit all. We have encountered many challenges along the way and would like to share three significant learnings.
Diana Cano, PhD
SVP Enterprise Technology PMO
Audacy
Merve Ozkus
VP of Infrastructure & Operations
BioReference Laboratories
Merve Ozkus
VP of Infrastructure & Operations
BioReference Laboratories
Srini Gudipati
VP of Information Technology and Digital
United States Cold Storage
Srini Gudipati
VP of Information Technology and Digital
United States Cold Storage
Michael DaGrossa
CISO
Genesis
Join Michael DaGrossa and J.D. Miller for a fireside chat on Cyber Insurance.
Michael DaGrossa
CISO
Genesis
Tatum Farmer
Director, Core Infrastructure Services
Independence Blue Cross
Join Tatum Farmer and J.D. Miller for a fireside chat on Organizational Infrastructures & Innovation in Diversity.
Tatum Farmer
Director, Core Infrastructure Services
Independence Blue Cross
Thought Leadership session with Venafi.
Steven Bates
Director of Information Security/HIPAA Security Officer (CISO)
Upstream Rehab
Join Steven Bates for a think tank session on Building a Successful Security Culture.
Steven Bates
Director of Information Security/HIPAA Security Officer (CISO)
Upstream Rehab
Larry Bilker
Executive Vice President & Chief Information Officer
Pyramid Healthcare Inc.
Tracey Brand-Sanders
Chief Information Security Officer
UGI Corporation
Richard Hartwell
Chief Information Officer & AVP for Institutional Research & Planning
Neumann University
Larry Bilker
Executive Vice President & Chief Information Officer
Pyramid Healthcare Inc.
Tracey Brand-Sanders
Chief Information Security Officer
UGI Corporation
Richard Hartwell
Chief Information Officer & AVP for Institutional Research & Planning
Neumann University